Privacy Policy

The Next Generation of Film and Television Rights Clearance Services

Too Long; Didn't Read (TL;DR)

Your titles, scripts and additional clearances (inputs) and resultant reports (outputs), embeddings, and training data:

are NOT available to other customers;

are NOT used to train our artificial intelligence or large language models;

are NOT used for automatically improving our clearance services; and

are NOT used to improve any third- party products or services.

Our clearance services are hosted in a secure environment and do NOT interact with any unnecessary or unauthorized third-party services.

The No Conflict Clearance Company Inc. (“TNCCC”, “Company”, “we”, “us”) respects your privacy and provides you with this Privacy Policy (“Privacy Policy” or "Agreement") so that you may understand the ways in which we do and do not use the information you transmit when accessing and purchasing our goods and services via https://www.noconflictclearance.com/ and https://app.noconflictclearance.com (individually and collectively, the “Website”). Please note that your access to our goods and services and/or your making use of our available resources and/or from one of the platform/service providers that provides the goods and/or services constitutes your acceptance of this Privacy Policy as well as our Terms of Service.

If you do not agree with this privacy policy, please do not access the website and/or our goods or services.

1. Information which may be collected through the provision of the goods and/or services or other sources. In order to access our goods and services, you may be required to fill out an intake form for us, whether this be upon commencing access to our goods and services or from time to time as decided by us (the “Intake”). This Intake may be on a case-by-case basis for the one-off purchase of Clearance Materials (as defined below) or may be used for the creation of a profile on the Website. The Intake will require you to provide certain “Personal Data” which is defined to include any information relating to an identifiable person, company or commercial enterprise (“Person”) meaning a Person who can be defined, directly or indirectly, notably by reference to an identifier such as a name, an identification number, location data, an online identifier, billing information, such as credit card or other payment number, address and contact information or to one or more factors specific to his/her/their/its physical, physiological, genetic, mental, economic, cultural or social identity of that natural person, including commercial and business history and information. To create an Intake, you may be required to provide certain mandatory information such as your name, your email address, account login, commercial location, operating information, client information, etc. which is mandatory in order to be able to establish an Intake and may include Personal Data.

2. We will also ask for accurate and clear information regarding the film, television and other audiovisual productions (each, a “Project”) that is the subject of the Service (as defined in the Terms of Service) to be submitted through the Website, including but not limited to a copy of the script, the title of the Project or any other material information regarding the Project (the “Project Information”). This Project Information is critical to facilitate the accurate creation and delivery of clearance materials, such as title clearance reports, script clearance reports, additional clearances,  and various other clearance materials (collectively, the “Clearance Materials”).

3. Subject to any applicable law restrictions, Company may invite you to share your email address with us for on-going service provision, sales and marketing purposes (e.g., newsletters, surveys). You may be invited to do this on the Website, related websites etc. as well as on third-party ad networks. By opting in to receive these emails on the Website or from our ad partners, you are giving your consent to receive these types of sales and marketing emails, as well as us storing Personal Data related to such emails and related materials in accordance with the terms and conditions of this Agreement.

4. There are times when you may choose to provide us with Personal Data about yourself for the purposes of obtaining services from us. For example, you may wish to make purchases, view information, preview new products and services, subscribe to on-going offerings or participate in special promotions. If you provide such Personal Data or if you conduct transactions through the Website or any related mobile or Website applications (including any back-end system providers upon which Company’s business operations rely), we will collect information about the transactions you engage in and your other activities, subject to the terms and conditions set out in this Privacy Policy and/or the platform/service provider’s own privacy policies, to the extent applicable. Company and/or the platform/service provider (if applicable) may also collect information about your user habits and preferences, and your user history; this information is necessary to better understand your preferences and needs, to provide you exclusive offers and access to programs, to facilitate your interactions with our sales associates, to enrich your experience on the Website and to provide tailored advertising, with all aforesaid uses being subject to the terms and conditions set out in this Privacy Policy and/or the platform/service provider’s own privacy policies, to the extent applicable. In summary, Company (and the respective platform/service provider, if applicable) needs certain information from you to register you, authenticate you, process your registration information and payments, and send goods and/or deliver services to you, as necessary, as well as offer an improved purchasing experience.

5. Cookies. A cookie is information a website, app or platform places on your computer’s hard drive or devices, etc. so that such website, app or platform is able to remember your preferences and/or which pages you visited on the Website and what goods and services you viewed and make your visit more efficient and enjoyable. Company may use cookies to determine the number of unique visit to the Website over a given period, or to remember user Intake details, etc. It may combine information collected through cookies to any Personal Data submitted when using the Website to help personalize a user’s access to and use of Website. Cookies may be disabled on your computer by indicating this in the preferences or options menus in your browser.

6. Use of Project Information and Clearance Materials. Subject only to the terms of this Agreement, your Project Information and Clearance Materials, embeddings, and training data: (i) are NOT available to other customers; (ii) are NOT used to train our artificial intelligence or large language models; (iii) are NOT used for automatically improving our clearance services; and (iv) are NOT used to improve any third- party products or services. Our Services are are hosted in a secure environment and do NOT interact with any unnecessary or unauthorized third-party services. Use of Project Information and Clearance Materials will at all times be in accordance with the privacy policy of Azure OpenAI (Private).

7. Use of information – Purpose and legal basis.  Company may use information about you for the following purposes in accordance with applicable laws:

(a) Age identification. To identify your age for data protection purposes, for example to determine the legal requirements for processing of Personal Data.

(b) Information which may be provided or is collected from you in or in relation to the Website and information from other sources. Information may be provided by you or collected in or in relation to the Website and/or collected from other sources in order to:

  • provide, operate, improve and maintain the Website, user experience and goods and services, your Intake;
  • personalize the Website, your Intake, content, and related services to you;
  • send technical notices, updates, security alerts,
  • for support and troubleshooting reasons;
  • send support and administrative messages;
  • provide news and information about the Website and/or about the Clearance Materials and our other goods and services;
  • identify, fix, and troubleshoot bugs and service errors, provide software updates, etc.;
  • resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and to enforce our agreements and policies;
  • survey end users opinions about the Website and related matters through surveys or questionnaires;
  • communication reasons related to the Website and related matters;
  • to comply with applicable laws or respond to legal process (like requests from law enforcement or other public or government authorities);
  • manage the Website and send you confirmations and important information about your Intake, products, purchases, Clearance Materials, subscriptions, and warranties;
  • present offers and/or information relating to the Website and our goods and/or services;
  • make recommendations to you; and
  • specifically with respect to purchases of Clearance Materials, register you, authenticate you, process your information and payments, and send Clearance Materials to you, as and to the extent necessary.

8. Storage & Protection of Personal Data.  To the extent that Company may receive and store any Personal Data and/or Project Information, Company agrees that it shall (i) not keep the Personal Data and/or Project Information for longer than is necessary for the purposes of permitted uses disclosed hereunder, unless further storage is required in order to establish, exercise or defend a legal claim or to comply with applicable law, including accounting rules; (ii) store, process and use the Personal Data and/or Project Information for the sole purpose of performing the services applicable under the Terms of Service with end users; and (iii) ensure that their employees and employees of their affiliates and subcontractors involved in the performance of their obligations to Company comply with the provisions of this Privacy Policy (iv) implement all reasonable technical and organizational measures to protect your Personal Data and/or Project Information against any accidental or unlawful destruction, accidental loss, unauthorized alteration, communication or access, (v) where applicable report to you, upon its occurrence, any unauthorized access, disclosure, use, modification or destruction of  your Personal Data and/or Project Information, and (vi) refrain from collecting, using or processing Personal Data and/or Project Information in any jurisdiction, unless prior to the transfer we have ensured that an adequate level of protection of the Personal Data and/or Project Information has been implemented in accordance with the terms and conditions stated herein. Personal Data and/or Project Information shall be deleted or anonymized as soon as it no longer serves one of the above-mentioned purposes and in any event no later than five (5) years after your interaction with us has ended. Company has taken reasonable steps to ensure that the Personal Data and/or Project Information it collects (if any)  is secure and we have taken reasonable measures to protect the confidentiality, security, and integrity of the Personal Data and/or Project Information collected as may be applicable. To the extent Company collects any Personal Data and/or Project Information, such Personal Data and/or Project Information shall be stored in secure operating environments that are not available to the public and that are only accessible to authorized employees and contractors, using security measures to protect the loss, misuse, and alteration of the information under our control. However, there is no such thing as perfect security. As a result, although we strive to protect personally identifying information, we cannot ensure or warrant the security of any information transmitted to us through or in connection with the Website, that we store on our systems or that is stored on our service providers' systems. Our service providers’ products, platforms and websites are governed by their own privacy policies, which may be substantially different from Company’ policies. Any improper collection or misuse of any Personal Data and/or Project Information or information provided on the Website is a violation of the Terms of Service and should be reported to Company.      

All Personal Data and/or Project Information is protected in strict adherence with the following laws and regulations:

  • The Personal Information Protection and Electronic Documents Act (PIPEDA)
  • General Data Protection Regulation (GDPR) (to the extent applicable)

Notwithstanding the foregoing, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Data and/or Project Information, we cannot guarantee or warrant the security of any information collected through the Website. Your use our Website and provide us with your Personal Data and/or Project Information at your own risk.

9. Information we share with third parties.  As a general rule we will not share Personal Data and/or Project Information that directly identifies you (such as your name, e-mail or postal address etc., to the extent that we have access to such Personal Data and/or Project Information) with independent third parties without your consent, unless it is either required by law or we determine that disclosure is reasonably necessary to enforce our rights, property or operations or to protect our players or third parties. Though we may, at our sole discretion share anonymous or aggregated information, or other data that does not directly identify you (to the extent we have access to such information), with third parties, including the public provided it be in the furtherance of a bona fide purpose and only to the extent necessary. Notwithstanding the forgoing, we may share Personal Data and/or Project Information about you with certain third parties based on the legal basis as follows: (a) we may share Personal Data and/or Project Information about you with third-party agents, service providers and contractors in order to provide the Website or Services to you, including the creation and delivery of the Clearance Materials, for ongoing development, for analytical purposes etc.; however, we will only provide Personal Data and/or Project Information to such third-party agents, service providers and contractors for their performances of their specific assignments for us and consistent with this Privacy Policy, and for no other purposes; (b) when required by applicable law, rule, regulation, legal process, in the process of negotiations of, any mergers and acquisitions, sale of company assets, financing or acquisition of all or a portion of our business by another company where Personal Data and/or Project Information submitted to us may be transferred to the acquiring entity; (c) when ordered or requested by courts, legal authorities etc. and required in order for us to abide by applicable laws, or to protect our rights, in defense in law suits, property or safety of Company, the Website, end users etc.; and (d) in order to provide certain Website and/or Service features.      

10. Payment information.  In order to access the Website, which includes all website functions, content and features etc. and to access our goods and services, including the Clearance Information you will be required to pay certain fees through the Website. When purchasing the goods and/or services, including the Clearance Information on the Website you may be asked by the us to provide certain Personal Data. Please note that you must be the age of 18 or older to purchase any and all goods and services on the Website; however, children over 13 but under 18 may access the Website and make purchases of goods and/or services under the supervision of a legal guardian. Once you have successfully entered valid credit card information and any other required Personal Data and completed the order process, a purchasing account will be created and maintained for the order. We will use the information provided to process your order and to send order confirmations via email, as well as to make future purchases easier for you. Company does not sell, transfer or share customer information with third parties, except where applicable the information is transferred, disclosed and shared with its third-party agent(s) who uses the information solely to handle and deliver certain online activities necessary to operate Company’s business, such as:

a. providing our products and services, including the creation and delivery of the Clearance Materials;

b. processing payments and verify credit card details;

c. providing customer service;

d. storing and protecting customer information; or

e. promoting and marketing our products, services and programs.

11. User Access and rights with respect to Collected Information.  You may request access to review any processed Personal Data and/or Project Information which may be collected by Company as applicable. This includes confirmation as to whether or not Personal Data and/or Project Information is in fact being processed, and, where that is the case, access to the Personal Data and/or Project Information and the following information: (a) the purposes of the processing; (b) the categories of Personal Data and/or Project Information concerned; (c) the recipients or categories of recipient to whom the Personal Data and/or Project Information have been or will be disclosed, in particular recipients in third countries or international organizations; (d) where possible, the envisaged period for which the Personal Data and/or Project Information will be stored or, if not possible, the criteria used to determine that period; (e) the existence of the right to request from Company rectification or erasure of Personal Data and/or Project Information or restriction of processing of Personal Data and/or Project Information concerning the data subject or to object to such processing; (f) the right to lodge a complaint with a supervisory authority; (g) where the Personal Data and/or Project Information are not collected from you, any available information as to the source; (h) the existence of automated decision-making, and any meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject as may be applicable. You may request a copy of the Personal Data and/or Project Information undergoing processing. For any further copies requested, we may charge a reasonable fee based on administrative costs. Where you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic form. The right to obtain a copy shall not adversely affect the rights and freedoms of others. Please note that the access may be restricted due to intellectual property rights or trade secrets. You have the right to object to the Personal Data and/or Project Information processing on grounds relating to your particular situation. In this case, we will cease the processing unless there are compelling legitimate grounds for the processing which override your interests, rights and freedoms or if the processing is necessary for the establishment, exercise or defense of legal claims. You have the right to object to our processing of your Personal Data and/or Project Information for direct marketing purposes at any time. We will cease the processing of your Personal Data and/or Project Information for this purpose after the objection. Please note that if you exercise this right, your user licence to use the Website and related goods and services may cease automatically. You have the right to have inaccurate Personal Data and/or Project Information rectified, in accordance with Article 16 of the GDPR. You have the right to have your Personal Data and/or Project Information erased where one of the following grounds applies: (a) The Personal Data and/or Project Information is no longer necessary in relation to the purposes for which it was collected or otherwise processed; (b) if you have withdrawn your consent and there are no other legal grounds for the processing; (c) if you have objected to the processing and there are no overriding legitimate grounds for the processing; (d) the Personal Data and/or Project Information have to be erased for compliance with a legal obligation pursuant to any applicable law; (e) the Personal Data and/or Project Information has been unlawfully processed. Please note that your right to erasure may be limited if the Personal Data and/or Project Information is necessary for compliance with a legal obligation or for the establishment, exercise or defense of legal claims. If we have asked for your consent to our processing of your Personal Data and/or Project Information, you have the right to withdraw your consent at any time. You may at any time opt out of and/or unsubscribe from emails from Company and our service providers, or withdraw consent to Personal Data and/or Project Information storage, either via the unsubscribe link included in the emails, or by emailing Company at the contact provided below. If you withdraw your consent, we will cease processing of the Personal Data and/or Project Information for which you have withdrawn consent, unless we have a legal obligation to keep some or parts of your data. Please note that if you withdraw your consent, your right to use the Website and related goods and services may cease automatically. The withdrawal of your consent does not affect the lawfulness of processing based on your consent before its withdrawal.    

12. Changing or Removing Intake Information.  You may modify or delete any or all of your profile information through your Intake and/or Website portal or by contacting Company at contact intakeinformationremoval@noconflictclearance.com. Information will be updated as soon as possible. Removed information may persist in backup copies for a reasonable period of time. Company has no control or responsibility over Intake information registered and administered through a third-party platform/service provider (if applicable).

13. Changes to our Privacy Policy. This Privacy Policy applies to all information collected by us or provided to us on and after the Effective Date. This Privacy Policy is subject to change and we may make any changes to this Privacy Policy as we see fit. Company will notify you of material changes by posting them on the Website. You are encouraged to check back and review this Privacy Policy from time to time so that you will always know what information is collected how it is used and to whom it is disclosed. Your continued use of the Website and our goods and services subject to this Privacy Policy will signify your acceptance of Privacy Policy changes.

14. GOVERNING LAW & DISPUTE RESOLUTION.  This Privacy Policy  will be subject to and exclusively governed by the laws of the Province of Ontario and the laws of Canada applicable therein without regard for its conflicts of law principles that would require application of the laws of any different jurisdiction. Any dispute, controversy or claim arising out of or relating to this Privacy Policy, including the formation, interpretation, breach or termination thereof, including whether the claims asserted are arbitrable, will be referred to and finally determined by arbitration in accordance with the JAMS International Arbitration Rules. The tribunal will consist of a sole arbitrator. The place of the arbitration will be Toronto, Ontario, Canada, or may be conducted virtually via electronic communication to the extent the Arbitration Rules allow for such.  The language to be used in the arbitral proceedings will be English.  Judgment upon the award rendered by the arbitrator(s) may be entered by any court having jurisdiction thereof.  In any arbitration arising out of or related to this Agreement, the arbitrator(s) may not award any incidental, indirect or consequential damages, including damages for lost profits. In any arbitration arising out of or related to this Agreement, the arbitrator(s) shall award to the prevailing party, if any, the costs and attorneys’ fees reasonably incurred by the prevailing party in connection with the arbitration. If the arbitrator(s) determine a party to be the prevailing party under the circumstances where the prevailing party won on some but not all of its claims and counterclaims, the arbitrator(s) may award the prevailing party an appropriate percentage of the costs and attorneys’ fees reasonably incurred by the prevailing party in connection with the arbitration.  Notwithstanding anything to the contrary, Company may apply to any court of competent jurisdiction for injunctive or other equitable relief.

15. Company Privacy Officer Contact. If you have any questions, complaints or comments or wish to invoke any of the rights noted above regarding our Privacy Policy, please contact Company at  contact privacyofficer@noconflictclearance.com. We will process and answer your requests without undue delay and in any event within sixty (60) days of our receipt of the request unless a longer period is required due to the complexity of the request.